Returns & Exchanges

At Kanga Coolers, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion apparel and accessories. Items must be in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all original tags are intact, and affix the shipping label to the outside of the box.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing